Delete your account
You can permanently delete your KhelMandala account and the data linked to it, at any time and free of charge — in the app, or by asking us.
In the app
Open KhelMandala, go to the You tab, scroll to Privacy & account, and tap Delete account. After you confirm, the account and its data are deleted from our servers straight away, and the app starts over with a new, empty account.
By email
If you no longer have the app installed, or can’t use it, ask us by email instead.
Email support@manicod.com with the subject “Delete my KhelMandala account”.
So we can find the right account, include one of these:
- The Google account email you signed in with, shown in KhelMandala under You → Privacy & account. Send the request from that address if you can.
- Or your account ID: open KhelMandala, go to the You tab, and tap the ID under your name to copy it.
- Otherwise, your nickname, as shown in the app.
- We may reply to confirm the request comes from the account’s owner, for example by asking for a detail only the owner would see in the app.
- We delete the account within 30 days of confirming the request, and email you when it’s done.
Never signed in with Google? Your account is anonymous: it has no email we could use to find it, so please delete it in the app before uninstalling. Uninstalling the app (or clearing its data) permanently disconnects the account from you. Email us anyway if you want its data removed, and we’ll help identify the account where we can.
What gets deleted
Deletion is permanent and can’t be undone. We delete your account record, and with it everything linked to it on our servers:
- Your account ID and linked identities: your Google account ID, email and name, and your nickname
- Game progress: scores, levels and stars, XP and player level, coins and unlocked items
- Leaderboard entries and achievements
- Game ratings, favourites and recent searches
- Rewarded-ad coin records
- Push notification tokens and pending notifications
- App usage records (sessions and time spent per game)
- Voice chat records: any reports you made, the players you blocked, and the connection summaries written when you turned a microphone off. There is no audio to delete — your voice went straight to the other players’ phones and was never recorded.
What may be kept
- Totals that don’t identify you, such as the number of players on a given day.
- Past online matches, including the moves made and the rooms you hosted, stay in those match records so the other players’ games remain intact. Your account link is removed from them, and they never contained your name.
- Data held by Google services (Firebase Analytics, Crashlytics, AdMob) is kept under Google’s own retention policies. Firebase Analytics data is kept for up to 14 months.
- Our email conversation about the request, for up to 12 months, as a record that we handled it.
See the Privacy Policy for full details of what we collect and why.